CUSTOMER SERVICE REQUEST FORM

I want to thank you for your confidence in our Company to allow us to serve you as your School Bus supplier. In the past, in the present and going forward into the future. It is our pleasure to provide you with product support through our warranty administration department.

It is my goal to make the access of information as easy as possible for you the customer.

I have decided to provide the necessary links to our various warranties, quick reference guides, warranty request forms, phone numbers and contact information. I am also providing links to the support side of the manufacturers that we service.

All you will have to do, is click on the appropriate document title and you will be able to save, modify, and/or email the necessary information directly to us, which will speed up the process to provide you with the quickest and easiest warranty request submission possible.

Again, thank you for your continued business and support.

Sincerely,

Shawn Buchan
Warranty & Service Manager                 Tel:   506-869-0837
6293 Highway #1                                    Fax:  902-375-3388
Cambridge, NS  B0P 1G0
shawnbuchan@thebusboys.com                  

RECALLS:

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PRTGL CUSTOMER SERVICE REQUEST FORM (CSR FORM):
Customer Service Request Form

 

WARRANTY INFORMATION:
Requirement For Paint Warranty Pictures
Thomas School Bus Warranty Quick Reference
Cummins Warranty
Catepillar Warranty Reference
Allison Warranty Reference
StarTrans Warranty

 

C2 INFORMATION:
Switch Hub Module Pin Out
Chassis Hub Module Pin Out
Bulkhead Module Pin Out
C2 Ground Locations
Revised Bulkhead Fault Code Information

 

LINKS:
Access Freightliner Link
Thomas Built Bus Link